Terms of Service

1. The Service

Digital Downloads is a Shopify app designed to help merchants sell, manage, and securely deliver digital products and downloadable files through Shopify-native merchant and customer surfaces.

Features may include, without limitation:

• Creating or connecting Shopify products for digital delivery
• Uploading and managing downloadable files
• Mapping Shopify products or variants to digital files and bundles
• Granting, revoking, and tracking digital delivery entitlements
• Providing order-scoped download access through Shopify customer surfaces
• Tracking download counts and delivery status for merchant operations
• Billing, plan, and subscription management where applicable

We may add, remove, or modify features from time to time.

2. Eligibility and Account Requirements

To use Digital Downloads, you must:

• Be at least the age of majority in your jurisdiction
• Have authority to act on behalf of the Shopify store using the Service
• Provide accurate and complete information when required
• Comply with these Terms, Shopify’s terms, and applicable law

You are responsible for maintaining the security of your Shopify account, store access, and any credentials used with the Service.

3. License and Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business use in connection with your Shopify store.

You may not:

• Copy, resell, lease, sublicense, or commercially exploit the Service except as expressly permitted
• Reverse engineer, decompile, disassemble, or attempt to derive source code except where law forbids that restriction
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service in violation of law, regulation, or third-party rights
• Attempt to gain unauthorized access to the Service or related systems

4. Merchant Responsibilities

You are responsible for:

• Your store configuration and operational decisions
• The legality, accuracy, quality, and rights to digital products and files you upload or deliver
• Ensuring your store policies, product pages, refund terms, and customer communications comply with applicable law
• Reviewing and validating digital delivery behavior before relying on it in live commerce operations
• Complying with Shopify requirements and any third-party terms applicable to your store

Digital Downloads provides tools and delivery support, but you remain responsible for the products you sell and how digital access is used in your business.

5. Shopify Platform Dependency

Digital Downloads operates in connection with Shopify and depends on Shopify systems, APIs, permissions, billing infrastructure, customer account surfaces, webhooks, and platform behavior. We are not responsible for outages, changes, limitations, or actions by Shopify that affect the availability or functionality of the Service.

6. Billing Terms, Plans, and Trials

Certain features of Digital Downloads may require a paid subscription. Pricing, plan names, feature limits, usage allowances, trials, and renewal terms may be described in the app, on our website, or in Shopify billing prompts. Where applicable, billing may be processed through Shopify’s billing system.

Uninstalling the app or cancelling a subscription stops future renewals, but does not automatically entitle you to a refund for charges already incurred unless required by law or expressly stated otherwise in writing.

7. Data and Privacy

Our collection and use of information is described in our Privacy Policy, available at /privacy-policy. By using the Service, you acknowledge that we may process information as described in that Privacy Policy.

8. Intellectual Property

The Service, including its software, design, text, graphics, interfaces, workflows, and all related intellectual property rights, is owned by or licensed to Unitedly Studio LLC and is protected by applicable intellectual property laws. You retain ownership of your store data and content, subject to the rights you grant us to operate the Service.

9. Service Availability and Changes

We may update, modify, suspend, or discontinue all or part of the Service at any time, with or without notice. We do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNITEDLY STUDIO LLC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

You are responsible for independently reviewing and validating the Service in your own store environment before relying on it operationally.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNITEDLY STUDIO LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US $100).

12. Suspension and Termination

We may suspend or terminate access to the Service if you violate these Terms, create security risk, fail to pay applicable fees, or use the Service in a way that may harm Unitedly Studio LLC, Shopify, merchants, customers, or third parties. You may stop using the Service at any time by uninstalling the app from Shopify.

13. Contact Information

• Unitedly Studio LLC
• Email: support@xtnsn.pro
• Website: xtnsn.pro